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Terms of service

TAKE A SEAT CUSHION COLLECTION GIVEAWAY: TERMS AND CONDITIONS 

Promoter: Colours of Arley, 61 Hackney Road company number 14325185, trading as Colours of Arley 'The Promoter'.

This prize draw is run in collaboration with Lucy Williams Home. By entering, you agree to these terms and conditions.

1. Eligibility

1.1 The draw is open to residents worldwide aged 18 or over, excluding employees of the Promoter, employees of Lucy Williams Home, their immediate families, and anyone else professionally connected with the draw.
1.2 Entrants must have a public Instagram account, or an account from which the Promoter is able to see the entry and send a direct message. The Promoter cannot be responsible for entries it is unable to see or verify.
1.3 One person may not enter using multiple Instagram accounts. Entries made via accounts created for the purpose of entering competitions, bulk or automated entries, and entries made through third parties or agents will be disqualified.

2. How to enter

2.1 To enter, during the entry period you must:
  • Like the competition post;
  • Follow @coloursofarley and @lucywilliamshome on Instagram;
  • Comment on the competition post tagging someone you'd like to take a seat with.
2.2 Each valid comment counts as a separate entry. There is no limit on the number of comments, but comments must tag a real, distinct Instagram account. Comments tagging the same person repeatedly, tagging non-existent accounts, or consisting of spam may be discounted at the Promoter's discretion.
2.3 Entry is free. No purchase is necessary.
2.4 The entry period opens on Wednesday 5th August at 6pm and closes at Wednesday 12th August at 6pm. Entries received after the closing date will not be counted. The Promoter's clock is the definitive time.
2.5 Unfollowing either account before the winner is announced will invalidate your entries.

3. The prize

3.1 The prize is one of each cushion from the Take a Seat collection by Lucy Williams for Colours of Arley: with an approximate total retail value of £750.
3.2 There is one prize and one winner.
3.3 The prize is as stated, is non-transferable, and there is no cash alternative. The Promoter reserves the right to substitute any part of the prize for an item of equal or greater value should circumstances beyond its control make this necessary.
3.4 The prize will be delivered to a single address at the Promoter's expense within 30 days of the winner confirming their delivery details. The Promoter is not responsible for delays or losses caused by third-party carriers.
3.5 Prizes are handmade and may vary slightly from the images shown, as is the nature of printed textiles.

4. Winner selection and notification

4.1 The winner will be selected at random from all valid entries received by the closing date, using a random selection process, within 48 hours of the closing date.
4.2 The winner will be notified by direct message from @coloursofarley on Instagram, within 48 hours of selection.

4.3 The winner must respond to confirm acceptance of the prize within 48 hours of the notification being sent.

If the winner does not respond within 48 hours, or declines the prize, or cannot be contacted, or is found to be ineligible or in breach of these terms, they will forfeit the prize and the Promoter reserves the right to select an alternative winner at random from the remaining valid entries. The same 48-hour rule will apply to each subsequent winner selected.
4.4 The winner may be asked to provide reasonable evidence of eligibility (such as confirmation of age and country of residence) before the prize is awarded.
4.5 The Promoter will make reasonable efforts to contact the winner but is not responsible for messages that are not received or not seen, including where they are filtered into a message request folder or blocked by the entrant's privacy settings.
4.6 The name or Instagram handle of the winner may be announced on the Promoter's channels.

5. General

5.1 The Promoter's decision is final in all matters relating to the draw and no correspondence will be entered into.
5.2 The Promoter reserves the right to disqualify any entrant it reasonably believes has breached these terms or acted in a way that is fraudulent, abusive, offensive, or otherwise contrary to the spirit of the draw.
5.3 The Promoter reserves the right to amend these terms, or to cancel, suspend or amend the draw, where circumstances beyond its reasonable control make this necessary.
5.4 So far as permitted by law, the Promoter excludes liability for any loss, damage or disappointment arising from participation in the draw or from acceptance or use of the prize. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.
5.5 Entrants are responsible for any tax that may be payable in connection with the prize.

6. Data protection

6.1 Personal data supplied in connection with this draw will be used by the Promoter only to administer the draw and to fulfil the prize, and will be handled in accordance with UK GDPR and the Promoter's privacy policy.
6.2 Entering the draw does not add you to the Promoter's marketing list. You will only receive marketing communications if you separately opt in.
6.3 Winner details will be retained only as long as necessary to fulfil the prize and to meet any legal or accounting requirements.

7. Instagram

7.1 This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta Platforms, Inc. By entering, entrants release Instagram and Meta from any liability in connection with the draw.
7.2 Entrants confirm that their participation complies with Instagram's terms of use.

8. Governing law

8.1 These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


Our Samples

Please note that samples ordered through our website are produced on a smaller machine to the large weight machine we fulfil your fabric orders on. Therefore this is intended as a near representation of the colours but may not be an exact match.

We aim to display the colours accurately online, although we cannot guarantee that your computer’s display shows the true colours of our fabrics. The samples sent to you may, therefore, vary slightly from the images on our website. All images on our website are for illustrative purposes only.

Every effort is made to ensure that the fabrics we supply correspond as closely as possible to our samples. However, variations in colour between batches may occur from time to time during normal manufacturing processes. We cannot guarantee that any fabrics that we subsequently supply will match exactly the samples sent to you.

Acceptance or refusal of your order

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order.

If we are unable to supply you with a product that is no longer available we will inform you of this by e-mail and we will not process your order. If you have already paid for the product, we will refund you the full amount as soon as possible.

Cancellations, returns and refunds

Please note that the cancellation right outlined by the Consumer Protection Law does not apply in the case of fabric printed to order or custom-made products, which is the case for all fabric from Colours of Arley including samples and cushions.

These Terms do not affect your other legal rights in relation to products that are faulty or not as described.

Liability

If the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at your option to either to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question.

Except where we cannot legally exclude or limit our liability we will not be liable to you, whether in contract, breach of statutory duty, or otherwise, for any loss of profits, business or goodwill or for any indirect or consequential loss, damage or expenses howsoever arising under or in connection with the contract; and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question.

Nothing in these Terms shall limit or exclude any liability which cannot be lawfully excluded or restricted. Nothing in these Terms affects your legal rights as a consumer.