Terms of service
Please note that samples ordered through our website are produced on a smaller machine to the large weight machine we fulfil your fabric orders on. Therefore this is intended as a near representation of the colours but may not be an exact match.
We aim to display the colours accurately online, although we cannot guarantee that your computer’s display shows the true colours of our fabrics. The samples sent to you may, therefore, vary slightly from the images on our website. All images on our website are for illustrative purposes only.
Every effort is made to ensure that the fabrics we supply correspond as closely as possible to our samples. However, variations in colour between batches may occur from time to time during normal manufacturing processes. We cannot guarantee that any fabrics that we subsequently supply will match exactly the samples sent to you.
Acceptance or refusal of your order
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
After you place an order, you will receive an e-mail from us acknowledging that we have received your order.
If we are unable to supply you with a product that is no longer available we will inform you of this by e-mail and we will not process your order. If you have already paid for the product, we will refund you the full amount as soon as possible.
Cancellations, returns and refunds
Please note that the cancellation right outlined by the Consumer Protection Law does not apply in the case of fabric printed to order or custom-made products, which is the case for all fabric from Colours of Arley including samples and cushions.
These Terms do not affect your other legal rights in relation to products that are faulty or not as described.
Liability
If the products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at your option to either to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question.
Except where we cannot legally exclude or limit our liability we will not be liable to you, whether in contract, breach of statutory duty, or otherwise, for any loss of profits, business or goodwill or for any indirect or consequential loss, damage or expenses howsoever arising under or in connection with the contract; and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question.
Nothing in these Terms shall limit or exclude any liability which cannot be lawfully excluded or restricted. Nothing in these Terms affects your legal rights as a consumer.
